Privacy Policy

At Selmart, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, purchase our products, or interact with our services anywhere in India.


About Us

Selmart is a trusted supplier of files, folders, office stationery, school stationery, craft materials, and document storage solutions. We serve offices, schools, institutions, and individual customers with a wide range of quality stationery products.

We comply with applicable Indian laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.


Product Categories

Our products include, but are not limited to:

  • Spring File

  • Box File

  • File Folders

  • Cabinet Files

  • File Divider

  • Index Card

  • Suspendex File

  • Office Files

  • Cloth File Folder

  • Nasti Folder

  • Semistick File Folder

  • Plastic File Folder

  • Plastic Button Folder

  • Plastic Pouch

  • Sheet Protector

  • Display Book

  • Document Bag

  • School Stationery

  • Office Stationery

  • Craft Stationery

  • Crochet

  • Knitting Crochet Kit


Information We Collect

When you use our website or services, we may collect:

Personal Information

  • Full name

  • Phone number

  • Email address

  • Billing and shipping address

Order & Transaction Information

  • Product details

  • Order history

  • Invoice information

Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

Payment Information
Payments are processed securely through third-party payment gateways. Selmart does not store full card or sensitive banking details.


How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Send order confirmations and delivery updates

  • Improve our products and services

  • Communicate offers and promotions (only if you opt in)

  • Prevent fraud and ensure website security

  • Comply with legal and regulatory requirements


Legal Basis for Processing

We process personal data based on your consent, contractual necessity for order fulfillment, legal obligations, and legitimate business interests.


Information Sharing

We respect your privacy and do not sell your personal data. Your information may be shared only with:

  • Courier and logistics partners for delivery

  • Payment service providers for secure transactions

  • IT and website service providers

  • Government authorities if legally required


Data Retention

We retain your information only for as long as necessary:

  • Order and invoice records as required under Indian law

  • Customer support records for service improvement

  • Marketing data until you unsubscribe

  • Analytics data in anonymized form


Data Security

We implement appropriate security measures including SSL encryption, secure servers, firewalls, restricted access, and regular system monitoring to protect your data from unauthorized access or misuse.


Your Rights

You have the right to access your personal data, request corrections or updates, request deletion of data (subject to legal requirements), and withdraw consent for promotional communication at any time.


Minors’ Privacy

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal data from minors.


Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on our website. Continued use of our services indicates acceptance of the updated policy.


Contact Information

For privacy-related queries or concerns, please contact us:

Phone: +91 9821073337
Email: support@selmart.com

Address:
8 Sharif Market,
Off Kherani Road, Near Goodluck Store,
Laxmi Narayan Mandir Marg,
Sakinaka, Andheri East,
Mumbai – 400072, India